Are you looking for an F5 Contractor that you can trust and can be hired on-demand and per hour? Then you are in the right place. At Austral Tech we are the leader on providing F5 consulting services to customers worldwide to help them with their F5 Networks products and with their Cloud needs.
F5 Consulting Services
We can help you and provide an F5 Contractor to be available the hours you need for activities like:
- Escalation of Level 3 Support cases to F5 Networks
- Management of RMA
- Upgrades
- iRules/iControl Development
- Ad-Hoc work
- Standby Support for scheduled Maintenance windows
- Emergencies
- BIG-IP objects modification
F5 Support packages
You can also get from us, a monthly subscription-based F5 support with preferential rates that can be used for emergencies break-fix, scheduled consulting, and after-hours support. F5 Support can be purchased in groups of 25, 50, and 100 hours. With F5 Support from Austral Tech you have access to our Emergency On-call Hotline for expert level troubleshooting support.
If you don’t want to spend a fortune paying for Level 1 to Level 3 support from F5 Networks, then you can save money hiring our services and we can provide Level 1 and Level 2 Support. Level 3 Support (Hardware) is provided by F5 Networks as long as you have a valid support contract.
Services included in F5 Support from Austral Tech
- Notification of anomalies based on system logs
- Configuration Backups
- Reporting Abnormal Performance and Traffic patterns
- Unlimited Fail-overs and Reboots
- One minor operating system upgrade per year
- Notification for expiring certificates
- Monthly usage and performance reports
- Two security vulnerability upgrades/hotfixes per year